Contact Sagamore Water Restoration

What should you do first when water gets into your house in Sagamore?

The two jobs that matter most before the crew arrives are keeping people away from wet outlets and shutting off the water, and the steps below cover both.

• If the breaker panel is in the wet area, don't touch it. Stay on dry ground and let the crew or your electric utility deal with the power.
• Shut off the water at the main valve if you can't find the source fast. Basement homes usually have it near the water meter where the service line enters.
• For storm water coming in, the Ready.gov severe weather page has general safety steps. Once you're safe, move what you can off the floor and call us.
• Listen for the sump pump. If it's silent while the pit is full, the problem may be power or a stuck float, and the crew can sort out which.
• A pipe that burst in the cold can keep leaking as it thaws. Close the main valve first, then open a faucet to drain the line.
• Hang up wet rugs or clothing somewhere they can drip, and open interior doors so air can move through the wet area.
• The EPA's mold and moisture guide says water damaged areas and items should be dried within 24 to 48 hours to prevent mold growth, so it's worth calling as soon as the water is under control.
• Hold off on permanent repairs until you've read your policy. The claim tips from the Indiana Department of Insurance explain why.

What will the team ask about your Sagamore home?

The person who answers will ask a few quick questions so the crew shows up with the right equipment.

• What started it, if you know, like a burst pipe or rain coming in.
• What the water looks and smells like, which tells the crew whether it's clean or contaminated.
• How much of the lower level is finished space.
• When it started, even if it's a guess.
• About how old the house is. A lot of homes in Sagamore date from the 2000s to 2010s, and older plumbing changes what the crew checks first.
• If the water came from the unit above or next door, so we know whose plumbing to look at.
• Whether you were able to reach the breaker panel.

Short answers are enough, since the crew will look at everything again in person.

What does the first visit look like?

The crew starts by finding the source and making sure it's stopped, and they check that the power in the wet area is safe before any equipment goes in.

With the source stopped, they use moisture meters to find where the water spread inside walls and under floors, and the crew photographs each area for the photo report.

Our water restoration manager is IICRC certified. The IICRC is the standards body behind S500, its standard for professional water damage restoration, now in its Fifth Edition from 2021.

We document the damage with a photo report and walk you through what we found, so you can decide with your insurance company.

When you're ready to start, they pull out the standing water and set up air movers and dehumidifiers. Return visits track the readings until everything is back to dry.

What's worth knowing about water damage in Sagamore homes?

Much of Sagamore was built in the 2000s to 2010s, so the plumbing is newer and leaks tend to come from appliances and sump pumps. Around Sagamore, two story homes are common. A finished basement changes the drying plan, and they're common in this area. Being near the White River means storm water and a high water table are part of the picture, so tell us if the water came from outside. Pipes in outside walls and unheated garages are the ones most likely to freeze here in January and February. If you're not sure about any of it, the crew will check when they arrive.

Which neighborhoods and nearby towns does this number cover?

You can reach the crew from anywhere in Sagamore, including these neighborhoods:

• Enclave at Sagamore · built mostly in the 2000s, most with basements
• Merion · most with basements
• Park Place at Sagamore
• Sagamore Estates · much of it from the 2000s, finished basements are common

If you're just outside Sagamore, in Somerset, Lake Stonebridge, Sand Creek Woods, Sweet Briar, Sandstone, Sandstone Lakes, Britton Ridge and Stonewater, this is still the number to call. If your address is farther out, call the same number and the team will let you know whether a crew can make the trip. For details on the work itself, see our page on water damage restoration and basement flooding.

What do callers in Sagamore want to know first?